Privacy Policy – DIGICODX

Last Updated: 01 January 2025

1. Introduction

DIGICODX (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, mobile applications, and subscription-based digital services. This policy complies with laws in India (IT Act + PDPB 2023), USA (CCPA + COPPA), and Google Play Store policies.

2. Information We Collect

We collect the following types of information:

A. Personal Information

  • Name, email address, phone number
  • Business information when purchasing services
  • Billing address and payment details (processed securely via third-party gateways)

B. Automatic Data (Website & Apps)

  • IP address, browser type, device type
  • App usage statistics
  • Crash logs (required by Google Play Console policies)
  • Cookies and tracking pixels

C. Subscription / Membership Data

  • Plan details & renewal dates
  • Transaction history
  • Login activities for fraud prevention

3. How We Use Your Information

  • To deliver services and subscriptions you purchase
  • To improve our website, apps, and features
  • To provide customer support
  • To send service updates, invoices, or renewal reminders
  • To comply with legal and regulatory requirements
  • For marketing (only with explicit user consent)

4. How We Store & Protect Your Data

Your data is stored on secure servers with encryption and industry-standard protection. We follow compliance practices including:

  • SSL/TLS encryption
  • Secure API communication
  • Regular vulnerability scanning
  • Role-based access controls

5. Data Sharing & Third-Party Services

We only share data with trusted partners when required:

  • Payment gateways (Stripe, Razorpay, PayPal etc.)
  • Email providers (SendGrid, Mailchimp, Mandrill)
  • Analytics (Google Analytics, Meta Pixel)

We do not sell personal data to third parties, as per CCPA and India’s PDPB Act.

6. Google Play Store Compliance

Our mobile apps follow Google Play policies, including:

  • No unauthorized data collection
  • Clear disclosure of data usage
  • Permission access only when required (Camera, Storage, Location)
  • Crash & diagnostic data collected only for app improvement

7. Cookies & Tracking Technologies

We use cookies to improve user experience, secure logins, analyze usage, and run personalized marketing campaigns. Users may disable cookies at any time.

8. Children's Privacy (COPPA Compliance)

Our services are not directed to children under 13. We do not knowingly collect data from children. Parents may request deletion of any data accidentally stored.

9. Your Rights

A. Under Indian PDPB:

  • Right to access data
  • Right to correction
  • Right to withdraw consent
  • Right to data erasure

B. Under USA CCPA:

  • Right to know what data is collected
  • Right to opt-out of data sale
  • Right to delete data
  • Right to non-discrimination

10. Subscription & Billing Policy

  • Subscriptions renew automatically unless cancelled
  • No refunds after plan activation unless required by law
  • Users can cancel at any time through their account dashboard
  • Invoices are emailed automatically

11. Data Retention

We retain user data only as long as necessary for business, legal, and security purposes. Subscription and billing records are retained per applicable laws.

12. Contact Us

If you have questions or requests related to this Privacy Policy, contact us:

Email: info@digicodx.com

Website: https://digicodx.com